Broken Arrow Hat

1. Free & easy returns

If you are not 100% satisfied with your purchase for any reason, you can return it within 30 days and the return shipping is FREE. Excludes International Orders and items marked Final Sale.

2. Safe with us

Free returns

You can return merchandise from your original order 30 days after the purchase date for FREE. *Excludes International Orders and items marked Final Sale.

Exchanges

We sell out of styles quickly, so if you are looking to exchange an item and don't want to miss out, we recommend returning your items for a refund (for FREE) and then purchasing what you are looking for right away. We will process your refund within 3-5 days from the arrival of your return at our warehouse.

When will my order ship?

We ship everything from our Ventura Headquarters within 1-2 business days (except weekends, holidays and when the surf is good).

Do you ship internationally?

We sure do. Please note that international orders take significantly longer for delivery and may be subject to import/value-added taxes that are beyond our control. 

How do I contact someone?

Customer service hours are Monday - Friday: 9am - 5pm PST. Please allow up to 1-2 days for someone to get back to you. We can be reached by phone at 888-628-9020 and by email here Customer Service

What sizes do you do?

Our items fits true to size and consistent with most other clothing brands. Please see our size chart.